Terms of Service
These Terms of Service ("Terms") are an agreement between you (and any organization you represent) and Militant.AI ("we", "us"), governing your use of the Hivemind website, dashboard, and API (the "Service"). By creating an account or using the Service you accept these Terms and our Privacy Policy.
1. The Service
Hivemind provides persistent memory and working-context compilation for software systems, accessed via an API. The Service is under active development. Features may change, and the Service is offered without any warranty or guarantee of availability, performance, or fitness for a particular purpose (see Section 10).
2. Eligibility and accounts
You must be at least 16 and able to form a binding contract. You are responsible for the accuracy of your account information and for all activity under your account. Keep your credentials and API keys secret; you are responsible for any use made with your keys, including by others who obtain them. Notify us promptly of any unauthorized use.
3. Acceptable use
You agree not to:
- use the Service unlawfully, or to store or process data you do not have the right to store or process;
- submit content that is illegal, or that infringes or violates the rights of others;
- attempt to access another tenant's data, circumvent tenant isolation, or probe, scan, or breach security or authentication;
- exceed, evade, or manipulate plan limits, rate limits, or capacity controls, or artificially inflate usage;
- resell or provide the Service to third parties except as expressly permitted for your plan.
4. Your content and ownership
You retain all rights to the memories, data, and content you submit ("Your Content"). You grant us a limited license to host, store, process, and transmit Your Content solely to provide the Service to you. We do not sell Your Content and do not use it to train models. You are responsible for Your Content and for having any consents or lawful basis needed to submit it, including where it concerns other people.
5. Plans, fees, and overage
- Paid plans are billed in advance through our payment processor (Stripe) at the price and interval shown at purchase.
- Some plans include a usage allowance (such as stored-memory capacity). Usage above the included allowance may be billed as overage at the rate shown for your plan, measured against your actual usage at the end of each billing period.
- Fees are exclusive of taxes, which you are responsible for where applicable.
- We may change prices or plan definitions with reasonable notice; changes take effect at your next billing period.
- Except where required by law, fees are non-refundable.
6. Storage modes
The Service offers two storage modes:
- Managed storage — Your Content is stored in infrastructure we operate, within the storage allowance of your plan. The export window in Section 8 applies to managed storage.
- Bring-your-own (BYO) storage — Your Content is stored in a compatible cluster that you supply and control. You are responsible for that cluster's availability, durability, backups, security, and costs; if it is unreachable or misconfigured, the Service cannot operate against it and that unavailability is not a failure of the Service. You grant us permission to connect to it with the credentials you provide, solely to provide the Service to you. We store those credentials encrypted and use them only for that purpose. Your Content in BYO mode remains in your possession at all times.
Where we offer self-hosted components, they may carry additional or different terms stated at the point of access, and any open-source components are governed by their own licenses.
7. Availability and capacity
Hosted capacity is finite. We may limit new hosted provisioning, place accounts on a waitlist, or decline to provision where capacity is unavailable. We do not guarantee uptime and may perform maintenance or experience downtime without notice during the alpha period.
8. Suspension, cancellation, and data release
You may cancel at any time. We may suspend or terminate access for breach of these Terms, non-payment, or to protect the Service or other users. On cancellation or termination of managed storage, we provide a window of 30 days during which you may export Your Content, after which the associated storage may be released and Your Content deleted. We may delete data sooner in cases of serious abuse or where required by law. In BYO mode Your Content already resides in your own cluster; on cancellation we cease connecting to it and delete the stored connection credentials.
9. Changes to the Service or Terms
We may modify the Service or these Terms. Material changes to the Terms will be indicated by the "last updated" date and, where appropriate, notified to account holders. Continued use after changes take effect constitutes acceptance.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that data will not be lost. Nothing in these Terms excludes rights or guarantees that cannot lawfully be excluded, including under the Australian Consumer Law; where such guarantees apply and cannot be excluded, our liability is limited to the extent permitted by that law.
11. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of data, profits, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the greater of the fees you paid us in the three months before the event giving rise to the claim, or AUD $100.
12. Indemnity
You will indemnify and hold us harmless from claims, losses, and expenses arising from Your Content, your use of the Service, or your breach of these Terms.
13. Governing law
These Terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.